SaaS stands for Software as a Service. It's a cloud computing model where software applications are provided over the internet on a subscription basis. Users can access the software through a web browser without the need for installation or maintenance.

Traditional software is typically installed on individual computers or servers, while SaaS is hosted and maintained by a third-party provider, accessible through the internet. SaaS is subscription-based, often with a pay-as-you-go model, and updates are managed by the provider.

Advantages include cost savings, automatic updates, accessibility from any device with an internet connection, scalability, and the ability to offload maintenance and support responsibilities to the SaaS provider.

No, SaaS is suitable for businesses of all sizes. It provides scalability, allowing small businesses to access and use software without the need for significant upfront investments.

SaaS providers implement security measures to protect user data. This often includes data encryption, regular security audits, and compliance with industry regulations. Users should also take measures to secure their own data, such as using strong passwords and following best security practices.

Many SaaS applications offer customization options, but the extent varies. Some are highly configurable, allowing users to tailor the software to their specific needs, while others may have more limited customisation options.